Career Opportunities

In-Home Designers- CA, NJ, NY, IL, FL and VA/DC

Enthusiastic individuals ready to enhance customers' lifestyles by providing "World Class" customer service advice and solutions regarding our products and services; people who will turn a "maybe," or "no," into a "YES!" with enthusiasm. Click here for more

SN Home Quality Assurance Specialist

An enthusiastic individual who dedicates time, effort, and unmatched quality to their work. This professional is great with managing time, an excellent problem solver, and has the ability to manage multiple responsibilities at once. While assuring the best quality of work, this individual must be able to communicate clearly to others and strive for service excellence in any and all lines of work. Click here for more

Customer Care Advocate

A service oriented team member who can provide prompt and friendly "World-Class" service to our customers. Respond to inquiries in an efficient manner. Impress customers in each and every contact with professional and courteous service, outstanding product knowledge and effective follow through for all requests and inquiries meeting customers needs and exceeding their expectations. Click here for more

Inside Design Consultant

Enthusiastic individuals ready to enhance customers' lifestyles by providing "World Class" customer service advice and solutions regarding our products and services; people who will turn a "maybe," or "no," to "YES!" with enthusiasm. How you can make the position financially rewarding and personally fulfilling? Utilize a consultative selling technique to determine customer needs and tailor recommendations based upon those needs. Click here for more

Appointment Booker - Sales

Enthusiastic individuals ready to enhance customers' lifestyles by providing "World Class" customer service to potential customers by helping them connect with a design consultant. Utilize a consultative selling technique to determine customer needs and support them in booking a design consultant appointment. Answer inbound calls promptly and respond to customer inquiries/requests with professionalism, demonstrating empathy and concern. Make outbound calls based on self and company generated leads to set up client appointments. Click here for more

Analytics Manager

Manage the workflow, design, creation, and periodic updates of all appropriate analysis and planning tools, processes and procedures to provide senior management with accurate and timely information to maximize S & N performance against the Company's strategic and financial objectives. Proactively contribute to the design and creation of reporting capabilities for all systems and database applications. Click here for more

Jr. Digital Production Designer

A Production Designer who can contribute importantly to the achievement of Marketing, Merchandising and customer experience goals across digital media by utilizing the required digital production skills needed to execute the brand look, tone voice and manner. Maximize the effectiveness of Smith & Noble's online marketing efforts across all media and platforms by proactively assisting the creative and online team in production of materials, site content and programs that are in alignment with company and departmental missions, goals and standards. Click here for more

Regional Sales Manager - Shop at Home

Enthusiastic individuals ready to enhance customers' lifestyles by providing "World Class" customer service regarding our products and services with enthusiasm. How you can make the position financially rewarding and personally fulfilling? Utilize a consultative selling technique to determine customer needs and tailor recommendations based upon those needs. Manage a group of Design Consultants and provide support to help them meet their sales goals and provide customers with a positive, successful experience. Respond to customer inquiries and requests with professionalism, demonstrating empathy and concern. Click here for more

Customer Care Coach

The Customer Care Coach will be responsible for managing and coordinating the day-to-day activities of the CARE employees (CCA, CCS) while partnering with them in consistently delivering a personal, caring and empathetic customer experience and relationship that meet or exceed expectations; creating customers for life, plus proactive Smith & Noble recommendations by our customers. Additionally, these customer experiences and relationships must contribute importantly to the achievement of the company's financial and strategic objectives. Click here for more

CRM Specialist

A service oriented team member who can support our In Home Design Consultants throughout the entire ordering process and each client order placed is processed correctly in order to exceed customer expectations, while assisting the In Home Design Consultant in accomplishing their revenue/demand goals for the month and provide superior customer service to both the client and the In Home Design Consultant. Click here for more