Online order status is available for orders placed through the Smith & Noble website, phone, mail or fax. If you have problems locating an order, please contact Customer Service or 888.214.2134. Customer Service representatives are available Monday - Friday 6 AM - 6 PM PST, Saturday and Sunday 7 AM - 4 PM PST . Please note that your order status will not be available online until 24 hours after the order has been placed.
Simply provide the Order Number or Email address, along with your Billing Zip Code used for the order, and you can access your order status.