At smith & noble, customers are our top priority. We’ve made many of the questions customers frequently ask just a click away; however, understand you may need additional assistance.
We invite you to chat with us through live chat, give us a call or send us an email through the selection below. Our customer service hours are Monday – Friday 6 AM – 6 PM PST, Saturday and Sunday 7 AM – 4 PM PST . If you are contacting us outside of these times, we will get back to you within 48 hours.
800.248.8888 – Live Chat
Smith & Noble welcomes your questions and input. A Customer Service Representative will respond to your inquiry within 24 business hours.