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SMITH & NOBLE’S IN-HOME SAFETY STANDARDS

Building on our commitment to health and safety

Smith & Noble’s Commitment to You

Our Smith & Noble Safety Standard is based on guidance set by the CDC to prevent the spread of COVID-19. It is followed strictly by all designers and installers who enter your home and is for the safety of you and your family.

Your Commitment to Safety When You Have an Appointment

If you have an appointment, please adhere to the following guidelines for the safety of those entering your home. In the past 10 days, you and the members of your household have not had a COVID-19 diagnosis or been exposed to Covid-19 or experienced any of the primary symptoms of COVID-19. If the previous criteria cannot be met, we ask that you call us as soon as possible at 866-703-5733 to reschedule your appointment.

Our In-Home Safety Standard includes:

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Masks

Designers and installers are equipped with cloth or hospital grade face covers and will wear one at your request or if required based on the CDC Community Level guidance in the areas served.

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Social distance

Designers and installers are required to maintain a 6 feet minimum distance from homeowner or customer.

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Washed hands

Designers and installers are required to wash hands with soap and hot water throughout the day.

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Temperature

Designers and installers in the field are required to take their temperature daily to make sure it is normal.

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Disinfectant

Anyone entering your home, must use sanitizer that is at least 60% alcohol. Additionally, all workers must disinfect tools prior to arriving and when they leave.

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Checklist

We require designers and installers to adhere to our COVID-19 assessment checklist. Anyone with COVID-like symptoms is required to stay at home.