Check the Status of Your Order from Smith & Noble

Order Status

Online order status is available for orders placed through the Smith & Noble website, phone, mail or fax. If you have problems locating an order, please contact Customer Service or 888.214.2134. Please see below for our customer service hours . Please note that your order status will not be available online until 24 hours after the order has been placed.

Sales Hours
Sunday: CLOSED
Monday - Friday: 6 am PT - 5 pm PT
Saturday: 7 am PT - 4 pm PT
Care Hours
Sunday: CLOSED
Monday - Friday: 7 am PT - 5 pm PT
Saturday: CLOSED
Live Chat Hours
Sunday: CLOSED
Monday - Friday: 8 am PT - 5 pm PT
Saturday: CLOSED

Simply provide the Order Number or Email address, along with your Billing Zip Code used for the order, and you can access your order status.

OR

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Order No. Order Date Type Email Status  

Order #
Status:

Customer #:

Shipping Address:

Billing Address:


# ITEM STATUS SHIPPED DATE ESTIMATED SHIP DATE Carrier Tracking No.
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